Delivery Policy

Free Delivery!! 

- Local delivery is FREE! We consider local delivery to be any address within 10 km of our location - 35 Escallonia crt Stittsville, On K2S 0W9.

- Deliveries outside of this area will have a delivery fee which ranges between $15-$75 depending on distance.

*Please note delivery charges will be calculated at check-out.

Delivery Area

- We currently only offer delivery of products within the Ottawa region. We consider the Ottawa Region to be within 80km of our location - 35 Escallonia crt. Stittsville, On K2S 0W9. 

- If your delivery is outside of our delivery radius we may be able to accommodate, please send us an email and we will do our best to help out.

Scheduling

- To make things easier and safer for everyone your product will be available for delivery as soon as next day depending on the level of customization using the new zero contact delivery method.

- Need your gift same day?  Simply send us an email and we will do our best to make it happen!

* Please note we do not call the recipient first unless requested by the purchaser.

Planning Ahead

We work with a lot of Realtors and some like to book the closing gift in advance so they have one less thing to think about when a property closes. We are happy to let you know you are able to schedule future dated deliveries up to 60 days in advance.

Pickup

Pickup of your purchase is an option as well and of course completely FREE! 

*Pickup can be scheduled at check-out

Personal Note

At check-out there is a section called 'Notes', please be sure to include any special instructions and personal notes to be included with your purchase in this section. 

PS: The 'Buy Now' option does not allow you to schedule a delivery date and time. We will automatically deliver your purchase next day by 7:00 pm.

Ensuring our clients receive the very best customer service is of the utmost importance to us. We will always go the extra mile to ensure an exceptional experience each and every time.
If you have any questions or if something is unclear please don't hesitate to email us or 'message us' through our chat feature.